Refund policy

Return & Refund Policy

We want you to love your Coffee Bear Bag Sealer. If something's wrong with your order, we've got you covered.

Eligibility
You have 30 days from the date of delivery to request a refund or replacement if your item arrives damaged, defective, or significantly not as described.

How it works
Contact us at [your email] with your order number and a photo of the issue. Once approved, we'll issue a full refund or send a free replacement — no need to ship anything back to us.

What's not covered

• Change of mind after 30 days
• Normal wear and tear
• Damage caused by misuse

Shipping times
Please note: orders typically arrive within 5–11 business days. Delays beyond this window don't automatically qualify for a refund, but reach out to us and we'll look into it.

Questions?
Email us at zephrasupport@gmail.com — we typically respond within 1–2 business days.