Shipping policy

Shipping Policy

Processing time
Orders are processed within 1–3 business days of purchase.

Delivery time
Once shipped, orders typically arrive within 5–11 business days. While most orders arrive within this window, please allow up to a few additional days during high-demand periods.

Shipping cost
Shipping is free on all orders — the cost is already included in your product price. No surprise fees at checkout.

Order tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Delivery address
Please double check your shipping address at checkout. We're unable to redirect packages once they've shipped, and we cannot deliver to P.O. Boxes.

Delays
Occasionally, factors outside our control (customs, carrier delays, weather) may extend delivery beyond the estimated window. If your order is significantly delayed, reach out to us at zephrasupport@gmail.com and we'll help track it down.

Questions?
Email us anytime at zephrasupport@gmail.com — we typically respond within 1–2 business days.